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Support

 

Today's modern business environment emphasizes IT as a critical factor of success for any business organization.
Because of that, stable information system that works well is very important to every organization. It must satisfy two contradictory requirements at the same time:

  • Constant change and adaptation of IT business system 
  • Reliable and stable operation of the system

Planned adaptation of IT system that do not adversely affect business are the key to our success and the cause of customer satisfaction. In this area, we offer a range of coordinated services in order to provide monitored changes and stability of IT system in the same time, with the ultimate goal that system users can perform their activities without any interruption or problems.
Through the acceptable Support contracts user gets Help desk and customer service available up to 24 hours to ensure maximum security at minimum cost.
The type and mode of support, criticality level, parameters and procedures of cooperation with the user in tasks covered by our support are all defined in the Support contract and associated documentation.

Contact us with confidence because our long experience and various user profiles guarantee that we will find the level of service adequate to your actual needs and anticipated budget.

News

  • KEMP Technologies

     

    Proizvode load balancere odličnih performansi i pouzdanosti za nisku cijenu. Trvtke svih veličina mogu naći u njihovom portfelju odgovarajući proizvod za svoje potrebe. Nekoliko hrvatskih implementacija bez ijednog incidenta u zadnjih 2 godine govori dovoljno za sebe, kao i podatak da postojeći korisnici opet kupuju njihove proizvode kad shvate koje im koristi takav uređaj može donijeti. Odlična podrška je samo još jedan dodatan razlog za kupovinu ovih uređaja.

  • Nexsan

     

    Jedan od najbitnijih svjetskih proizvođača uređaja i rješenja za pohranu podataka, koja nude jedan od najboljih odnosa cijene i kvalitete tj. performansi na tržištu. Sve što možemo reći nakon nekoliko implementacija njihovih rješenja za pohranu jest - toplo preporučamo. Zadovoljni korisnici istih uređaja dijele naše mišljenje.

  • XOR Media

     

    In May 2012 Seachange Broadcast Group separated from the company Seachange International under the name of XOR Media and O2 is the distributor for Croatia. Storage and media delivery products and solutions that made Seachange Broadcast Group well known a and awarded in several occasions, remaines the focus of the new company.

Sales

t +385 (0)1 4501 560

f +385 (0)1 4501 561

e o2@o-2.hr

Support

t +385 (0)1 4501 560

f +385 (0)1 4501 561

e tehnika@o-2.hr